We would love to help you find your nearest dealer. To better assist you, please do one of the following: Send us a message with your city/state/zip to the chat bot on our website Visit the Contact Us page Reach out to your assigned account representative.

We would love to discuss the potential to be a Troy dealer! We simply would require more information and to discuss the next steps. Please use the Contact Page to be contacted by one of our dealer partner coordinators.

If you are a dealer, please reach out to your account representative. For all other inquiries, please use the Contact Us page.

No, Troy sells through hundreds of channel partners and distributors worldwide

Our experienced product development team designs all of Troy Barbell & Fitness products in-house. Our US suppliers manufacture a few of our products, such as the AOB-1500 barbell. Some of our products are imported from Asia, including China. However, we use the same quality standards across all of our factories to ensure every product meets the standards of the TROY name.

Troy Barbell & Fitness sells through a wide-range of dealers, hence why you do not see any prices on our page. If you are a dealer, your account representative will have this information readily available for you. For any further inquiries please visit our Contact Us page.

Troy Barbell & Fitness does not offer any financing right now.

It would be our pleasure to assist you! Please visit our Contact Us page to submit an inquiry or request. You can also contact us using the information below. Phone: 1-(800) 872-7767 Email: info@troybarbell.com

Please visit the Dealer Portal to view the shipping status of your order.

Please visit the Dealer Portal to find the tracking number for your order.

Dealer Please contact your account representative to discuss our Return & Exchange policy. Purchased from dealer If you purchased from one of our trusted dealers, please reach out to them as their return/exchange policies may vary.

Please visit the Dealer Portal to view the status of your order. If you are unable to find the information needed, please reach out to your account representative or contact us via email at info@troybarbell.com or by phone 1-800-872-7767.

In order to cancel or modify your order, please reach out to your account representative.

We partner with trusted transportation and logistics partners and also ship orders through major US carriers.

Yes. For more information please discuss with your account representative or email us at sales@troybarbell.com.

Due to the high-amount of inbound and outbound traffic from our warehouse, please refrain from attempting to pick up your order in-person unless there has been a prior agreement.

Shipping times vary by the warehouse location of the products order, shipping method, as well as the destination address. For an accurate view of your shipping status or to find tracking number, please visit the Dealer Portal.

Our warranty varies by product line and product category. For more information please visit our Warranty page.

For any questions regarding products, service, or more please email us at info@troybarbell.com.

Please visit the product page on troyfitness.com and search through the SKU number. If there is not a manual available, please email marketing@troybarbell.com with your specified product.

Yes, we are! There may be some newer products that are not yet available - please be patient with us as we work on getting these uploaded. For any direct requests please email marketing@troybarbell.com.

We do not have a set schedule to restock items—we refill our inventory as soon as stock is available. Please check with your account representative frequently for updates.

It would be our pleasure to help you with any questions or support for one of our products. Please reach out to your account representative or contact us via email at info@troybarbell.com or by phone at 1-800-872-7767.

Due to COVID-19, at the moment our laser engraved logo lead time is slightly longer than usual. Please contact your account representative for an accurate timeline.

Please provide your logo in AI, EPS, or PDF format with specified Pantone colors.

Each custom logo product is visually inspected upon arrival to ensure quality standards and consistency.

We have trusted and reputable partners in Texas and California who provide us with US manufacturing.

Whether manufactured domestically or overseas, all of our products are held to one single standard - the TROY standard. That means we take extra care to ensure that it meets the highest quality and consistency.

We’d love to hear it! Please use the Contact form with your information and we will reach out to you.