Question 1

How do I find a dealer near me?

Accepted Answer

We would love to help you find your nearest dealer. To better assist you, please do one of the following:
 • Send us a message with your city/state/zip to the chat bot on our website
 • Visit the Contact Us (https://go.troyfitness.com/contact-us)page
 • Reach out to your assigned account representative.

Question 2

I would like to become a Troy dealer, how do I apply?"

Accepted Answer

We would love to discuss the potential to be a Troy dealer! We simply would require more information and to discuss the next steps.
 
Please use the Contact Page (https://go.troyfitness.com/contact-us)to be contacted by one of our dealer partner coordinators.

Question 3

How can I get a quote for your products?

Accepted Answer

If you are a dealer, please reach out to your account representative. For all other inquiries, please use the Contact Us (https://go.troyfitness.com/contact-us)page.

Question 4

Do you sell direct to end-users or retail?

Accepted Answer

No, Troy sells through hundreds of channel partners and distributors worldwide

Question 5

Where are your products made?

Accepted Answer

Our experienced product development team designs all of Troy Barbell & Fitness products in-house.
 
Our US suppliers manufacture a few of our products, such as the AOB-1500 barbell. Some of our products are imported from Asia, including China. However, we use the same quality standards across all of our factories to ensure every product meets the standards of the TROY name.

Question 6

Why are there no prices on your website?

Accepted Answer

Troy Barbell & Fitness sells through a wide-range of dealers, hence why you do not see any prices on our page. If you are a dealer, your account representative will have this information readily available for you. For any further inquiries please visit our Contact Us (https://go.troyfitness.com/contact-us)page.

Question 7

Can I finance my purchase?

Accepted Answer

Troy Barbell & Fitness does not offer any financing right now.

Question 8

How can I contact customer service?

Accepted Answer

It would be our pleasure to assist you! Please visit our Contact Us (https://go.troyfitness.com/contact-us)page to submit an inquiry or request. You can also contact us using the information below. 
 
Phone: 1-(800) 872-7767(tel:1-800-872-7767)
Email: info@troybarbell.com(mailto:info@troybarbell.com)

OUR 3D GYM SPACE PLANNER IS COMING SOON!

OUR 3D GYM SPACE PLANNER IS COMING SOON!

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